Get Rid of the Outlook Send/Receive Error Efficiently

Outlook is a popular email service that comes packed with many functionalities like task manager, webmail, and contact manager, among others. It helps its users to manage their emails efficiently. However, people may sometimes encounter trouble in sending or receiving their emails or messages. There are many factors that may cause users to face Outlook send/receive error. Various reasons like faulty email account settings, internet issues, and corrupt Outlook data files may cause you to experience this error. But there are ways to resolve it by yourself. In this article, you’ll learn about this error in detail and how to fix it.

Examination of the Outlook Send/Receive Error

There are various possible send/receive errors that may occur when you attempt sending an email message from the MS Outlook application. You can come across multiple issues when you use this application for sending and receiving messages. Outlook users can face a myriad of errors instead of a single message sending/receiving error while they work on Microsoft Outlook. These errors include the no connection error, Outlook send to receive an error, Outlook send-and-receive error 0x80040610, and Outlook error while preparing to send sharing message.

Apart from that, there are also Outlook 365 send to receive an error and operation timed out (POP) server 0x8004210a error. These errors are a result of a kind of discrepancy in fulfilling the precise requirements of the internet connection or server. Given below is a list of common Outlook errors that you can possibly encounter. After that, you’ll learn about the reasons and resolutions for the send and receive error.

Causes behind Outlook Send/Receive Error

Various causes may lead you to experience this error in sending and receiving messages. Common points are given below that you can check.

• The firewall or antivirus installed on your system.
• Your email attachments exceed the maximum size limit.
• An unstable or weak internet can also result in send/receive error Outlook Faulty email account settings of Outlook.
• An error in the Outlook data file is also a common cause of this problem.

Ways to Resolve Outlook Send/Receive Error

After implementing each of the methods below, try sending yourself a test email message. If you are able to send and receive the message without facing any error, it means that you have solved the problem.

1. Verify your MS Outlook email account settings

To begin, launch Outlook and choose the account for which you desire to verify the email account settings. Follow these steps below.

• Tap on the ‘File‘ tab.
• Select ‘Info,’ and select the account for your Outlook email ID.
• Tap’ Account Settings.’ On its window, ensure that you have chosen the email address.
• Tap’ Change.’
• You’ll see a window for ‘Account Settings.’ 

Outgoing server settings verification

Check the settings given below.

• Place a checkmark on the option of ‘My Outgoing server (SMTP) requires authentication.’
• Choose the option of ‘Use the same setting as my incoming server.’

Advanced settings verification

When you tap the ‘Advanced‘ tab, you’ll notice the values mentioned below on your screen.

• Incoming server – 143
• Outgoing server – 587
• STARTTLS – Use the following type of encrypted connection

For Outlook 2016 version, the values will be as follows:

• Incoming server – 993
• Outgoing server – 465
• SSL – Use the following type of encrypted connection

If everything seems fine to you, tap ‘OK‘ and exit the ‘Internet Email Settings window.

Test the settings

• Tap the ‘Next’ button.
• You’ll see a message that displays ‘All tests completed successfully.’
• In case the test failed, check your settings again.
• Exit the window of ‘Test Settings.’
• Tap ‘Finish‘ to complete the ‘Change Account Wizard.’
• Exit the ‘Account Settings’ window.

2. Ensure that you are well-connected to the internet

Whenever you encounter the send/receive error Outlook, it’s important to inspect the speed of your internet. If you have a poor net connection, you won’t be able to send or receive emails. To check internet connection, follow these points.

• Launch a web browser and type one of the addresses given below on the address bar.

1. http://www.msn.com
2. http://microsoft.com

• Hit Enter.
• If the site appears, it means your system is connected to the internet.

3. Disable the antivirus software

Windows Firewall hinders seamless access to Outlook. So this error arises. The Outlook send/receive error often happens because of an antivirus installed on the user’s computer. You can disable the antivirus program or Firewall for some time and then use Outlook to receive and send emails.

• Tap the ‘Network Connections’ tab on the ‘Control Panel.’
• Right-tap the network connection on which you are linked.
• Then click the ‘Properties’ option.
• Below the ‘Security‘ tab, turn off your Firewall.

4. Clear outbox and modify server timeout.

By default, the duration of server timeout in Outlook is one minute. If you send emails with large attachments, the default server timeout will be inadequate. It will lead your emails to get stuck in the outbox. So, it is necessary to clear the outbox and enhance the duration of server timeout. To modify server timeout, go through these steps.

• Launch Outlook, and tap ‘File.’
• Go to the ‘Account Settings.’ From here, choose ‘Change,’ followed by ‘More Settings,’ and finally tap ‘Advanced.’
• Below’ Advanced,’ increase the slider of ‘Server Timeouts’ according to your requirement.

This action will enable you to receive or send emails of bigger sizes.

5. Clear suspicious messages from the mailbox.

If your inbox contains any suspicious emails, you may face Outlook send/receive error. In this case, delete such messages by going through these steps.

• Firstly, you require access to your mailbox with the assistance of your internet service provider’s web-based email program.
• You should delete all the spam emails you feel are suspicious or dangerous.

6. Repair the PST file

A PST file is a private folder/file in Outlook that contains email contacts, memos, notes, messages, and personal information. If this file gets corrupt, you cannot send any email. You will not receive any new emails in the application. When the PST file is corrupt, you must repair it by following these points.

• Sign out of your Outlook account.
• Launch your system and navigate to ‘Setting.’
• Tap’ Update and Security.’
• Next choose ‘Troubleshoot.’ Let it run on its own.
• Start the PST file and locate these options.

1. Move the PST file.
2. Restore the PST file.
3. Backup of the PST file.

• Choose any of these options and transfer your information from the existing Outlook account to the spare email ID.
• Now refresh your system and access your Outlook account.

7. Run MS Outlook in Safe Mode

Running the application in the Safe Mode can quickly fix the Outlook send receive an error. Sometimes incompatible add-ins prevent Outlook from sending or receiving emails. When this happens, you can launch the application in the Safe Mode and then send emails. To do so, type outlook.exe/safe on the search box and hit Enter. Outlook will open in the Safe Mode.

8. Make sure that your email profile is working properly.

To make sure that your present email profile is working correctly in Outlook, you will need to create a new email profile. Suppose you are able to receive and send messages by the new profile and do not encounter any send receive an error. In that case, it means that you need to set your newly created profile as the default one. To create a new profile, follow these points.

• Navigate to ‘Control Panel and click the ‘Mail‘ tab.
• Then click ‘Show Profiles.’
• Tap ‘Add‘ in order to add a new profile.
• Input a name for the profile. After that, you can set up a mailbox for the new profile.
• After it’s confirmed that it is connected, click ‘Finish.’

9. Use the MAPI repair tool.

If you discover that the Mapi32.dll file is corrupt or damaged, you may face the send receive error in Outlook. To resolve this error, you can run the Mapi repair tool. It is a program interface utilized in Microsoft Windows. It enables you to send an email from within a program. You can find this tool in any of the folders below.

• C:\ Windows \ System32
• C:\ Winnt \ System32

Final Words

After going through this comprehensive guide, you’ll feel confident to fix the Outlook send receive error. Follow each fix until you find one that gives you the desired result. If you get any doubts about these methods, contact professional Outlook customer support services. The support professionals are there to answer your queries and help you any time of the day.

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