How to Troubleshoot Epson Printer Error Code 0x97?

Epson printer is one of the most popular and renowned printing brands available in the market. These printers are trusted by users globally for quality printing and scanning functions. However, just like any other device, Epson printers are also prone to technical errors. One of the most common problems encountered by the Epson printer users is Epson Printer Error Code 0x97. This problem is commonly encountered by users using their printers for a long time. Users may not get any warning sign or message once the error appears, however it will stop them from performing the printing operations. If you are also facing the same trouble with your device this post can help you to fix the issue.

Here we are sharing some easy troubleshooting steps that can help you to fix Epson Printer Error Code 0x97 on your device. So let’s proceed next and find the simple steps to do this.

What are the reasons for the Epson Printer Error Code Ox97?

The users commonly encounter Epson printer error code 0X97 when something is wrong with internal hardware. Motherboard main functioning can also be the reason behind the problem. You can try the following troubleshooting solutions to fix the issue.

Troubleshooting Solutions for Epson Printer Error Code 0x97

Disconnect the printer

First of all, you are supposed to cancel all the print jobs. Check for the jammed papers and if you find any, remove them. This may help you to troubleshoot the problem depending upon its nature. Once you have removed the jammed papers, You must disconnect all the connected cables and wires from your printer. Also, remove the Ink cartridges. After this, press and hold the power button for about 1 minute. Plugin your printer again. Insert the Ink cartridges into their respective slots. Press the power button and turn on your printer. To make sure that everything is working fine print the test page.

Reset the printer

This troubleshooting solution is virtual and similar to the previous one. You need to disconnect all the printer cables and allow your Epson to rest for a while. Press and hold the power button for about 2 minutes, while holding the button, reconnect the cables you have previously disconnected. Once more, press and hold the power button and then release it. Print the test page to make sure that Epson Printer Error Code 0x97 has been removed. 

 Clean the printheads to solve Epson Printer Error Code 0x97

Clogged or dirty printheads can also be the reason that you are getting Epson Printer Error Code 0x97 on the device. To fix the issue you need to clean the print heads. Here are the step-by-step instructions you can follow.

• From the printhead, remove ink cartridges. Now, clean the Ink cartridges using a clean towel or paper.
• Clean the bottom of the print head, using a lint-free cloth soaked in warm water.
• For 10  minutes, Soak the printhead in warm water. Clean it using a clear paper towel afterward.
• Once you have cleaned the printhead, you can insert it back into your printer and re-install the Ink cartridges to their respective slots.
• Turn on the printer and printer test page.

Update printer drivers 

There are chances that you are using the outdated printer drivers causing Epson Printer Error Code 0x97. It is recommended to upgrade your printer drivers to the latest version available. To upgrade the printer drivers you can visit the Epson official website and download the latest version for your device. Just make sure that the drivers you download are compatible with the operating system you are using. 

 Download antivirus software

The performance of your device may have been corrupted due to the presence of a virus or malware in it. Thus, to fix the issue, it is recommended to install antivirus software for your system. The anti-virus will help you to find out the technical bugs and errors causing trouble and fix them immediately.

Use the printer troubleshooter

To fix the problem, you can also consider using the printer troubleshooter. The printer troubleshooting will help you to identify the problem and fix it immediately to continue with a smooth printing experience.  To find how to run a printer troubleshooting on your absent model, refer to the user manual and follow the provided instructions.

So, these are some simple steps that can help you to fix the Epson Printer Error Code 0x97 on your device.   Epson is a great printing device that comes with amazing features and shares a wonderful printing experience with its users. Whether you want to print, copy or scan the documents,  everything is possible with  Epson. Fix the issue with the steps above and continue using the printer services.

The Last Word

We hope that the simple instructions will help you to troubleshoot the problem quickly. But, if you are still having trouble finding the most reliable solution to troubleshoot Epson Printer Error Code 0x97, you must contact the experts. There could be some other technical trouble with your device not letting you print the documents. And, to find the problem, you need the professional support of experts who can help you to identify and fix the issue. However, before you do that, check and make sure that you have installed the latest drivers on your device. It is advised to remove the damned papers from your printer and clean the ink cartridge to make sure that everything is fine.

If nothing helps you out, contact the Epson customer support team for immediate help. The technicians in the support team are highly experienced and capable of sharing the best possible solution to fix the problem. You can call the experts on a toll-free number, share your query through an email, or chat with professionals using a live chat portal. The professional will immediately respond to your query and come up with the best possible solution to fix the issue.