Outlook is a feature-rich suite that effectively manages email messages. It enables its users to combine different email accounts in one place and leverage real-time syncing. It also provides powerful search functionality. However, Outlook is not entirely immune from its fair share of bugs and errors. One common issue that both Windows and Mac users face is that Outlook search not working. But there are ways to fix this problem. Keep reading to know what you can do when facing this issue on both Mac and Windows devices.

What to Do on Finding Your Outlook Search Not Working?

There are various resolutions ranging from simple to advanced that you can implement to fix the Outlook search. Given below are stepwise instructions that you can follow to implement them according to the operating system of your device.

Implement the Known Issue Rollback (KIR)

You can fix the Outlook search not working Windows 10 problem by doing a KIR. Known Issue Rollback is a critical Windows servicing improvement to support non-security bug fixes. It is a new capability that makes an impacted device return back to its original state. Here are the detailed steps to implement it.

  • Download and install the MSI file that corresponds to the affected Windows 10 version. You can click this link for it. Windows 10, version 21H2 | Microsoft Docs.
  • When the MSI file successfully installs, you will find the ADMX and ADML files in the Policy Definitions folder in the C drive.
  • Launch the Local Group Policy Editor. For it, go to ‘Start’ and in the ‘Run’ dialog box type ‘gpedit.msc.’
  • Go to the ‘Local Computer Policy’ and choose ‘Administrative Templates.’ Then choose ‘KB 5007253 Issue 002 Rollback’ followed by ‘Windows 10, Version 2004 20H2 and 21H1.’ Double-tap the policy setting on the right part. It is labelled as ‘KB####### Issue XXX Rollback.’
  • It’ll launch the policy. You’ll find that the default setting reads as ‘Not Configured.’
  • Modify the value to ‘Disabled’ for the KB 5007253 Issue 002 Rollback policy.
  • Tap ‘OK.’
  • Reboot your device.

Disable Windows Desktop Search Service for Outlook

Disabling Windows Desktop Search Service will lead Outlook to use the built-in search it has. To disable it, perform the following steps.

  • Right-tap ‘Start’ on your Windows and choose ‘Run.’
  • Input ‘regedit’ in the ‘Open:’ box and tap ‘OK.’ It’ll launch the Registry Editor.
  • In the registry, locate this subkey and tap it.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows.’

  • Tap ‘Edit’ followed by ‘New’ and then ‘Key.’ Now, name this key as Windows Search.
  • Choose the new ‘Windows Search’ key.
  • Tap ‘Edit’ followed by ‘New’ and then ‘DWORD Value.’
  • For the DWORD name, input ‘PreventIndexingOutlook.’ Hit Enter.
  • Right-tap ‘PreventIndexingOutlook’ and tap ‘Modify.’
  • Input 1 to turn on the registry entry in the Value data box.
  • Tap ‘OK.’
  • Close Registry Editor and start Outlook again.

Execute the Windows Search Troubleshooter

It is a simple measure to resolve this problem. You can navigate to Windows Troubleshooter by going to the ‘Settings’ of your device. From there, choose the option of ‘Update & Security.’ Follow these steps to run the troubleshooter.

  • In ‘Update & Security,’ tap ‘Troubleshoot.’
  • Go to ‘Additional Troubleshooters.’
  • Find and choose the option of ‘Search and Indexing.’
  • Tap ‘Run the Troubleshooter.’

Double-check that MS Outlook is on the indexed locations list

Another thing that you can do when Outlook search isn’t working is to check the application’s index location. Open Outlook and follow these points.

  • Navigate to ‘File’ followed by ‘Options’, ‘Search’, and then ‘Indexing Options.’
  • Choose ‘Modify’ from the panel of ‘Indexing Options.’
  • Ensure that there’s a check beside ‘Microsoft Outlook.’
  • Hit ‘OK’ and restart the system.

Rebuild the index in Outlook 365

On facing the problem of Outlook search not working in Office 365, you can try rebuilding the index in Outlook 365. Follow these points to rebuild the index.

  • Tap the ‘File’ tab in Outlook 365.
  • Click ‘Options’ and then search.
  • Now tap ‘Indexing Options.’
  • Find the locations that are being indexed. Hit the ‘Advanced’ button.
  • You’ll notice the section of ‘Troubleshooting.’ Here, you’ll find the option to rebuild. Click it.
  • Leave your PC for some time till the rebuilding process takes place.

Update MS Office 2019

You might face Outlook search issues if you haven’t updated your Office version. For doing so, follow these steps.

  • Launch Outlook and go to ‘File’ followed by ‘Office Account.’
  • Check below the Product Information for the dropdown of ‘Update Options.’
  • Choose ‘Update Now’ if there are available updates.

Mac users should check that their Outlook profile isn’t under Spotlight’s Privacy tab.

Are you facing the Outlook search not working Mac problem? You need to ensure that your Outlook profile is not listed in the Spotlight’s Privacy tab. Here’s how to check that.

  • Tap the ‘System Preferences’ icon in the Dock and choose ‘Spotlight.’
  • Tap ‘Privacy’ and ensure that your Outlook profile folder isn’t there. If you find it listed there, Spotlight will not index it.
  • Choose this folder, and tap the ‘minus’ sign present at the bottom. It will delete the folder.

Ensure that there are no special characters in your Outlook profile name

If you’ve got special characters in your profile name in Outlook, it will make it difficult for Outlook search to find the files. So, Mac users should take the steps below to check whether their profile name has any special characters or not.

  • In your Doc, tap the ‘Finder’ icon.
  • Choose ‘Applications.’
  • Right-tap Microsoft Outlook, and choose ‘Show Package Contents.’
  • Navigate to ‘Contents,’ and then to ‘SharedSupport.’ Here, choose ‘Outlook Profile Manager.’
  • See your profile name for any special characters. If you find that they have special characters, rename the profile.
  • To rename, expand the ‘Go’ menu, and choose ‘Go to Folder.’
  • Input the path given below and press Enter.

`/Library/Group Containers/UBF8T346G9.Office/Outlook.

  • Double-tap the‘ Outlook 15 Profiles’ folder.
  • Rename the folder of Outlook for Mac profile, so it does not have any special characters.
  • Navigate to ‘Contents,’ and then to ‘Shared Support,’ and finally to ‘Outlook Profile Manager’ to check that the profile name has been modified.

Inspect the Outlook application for updates

Many Mac users install Outlook from the official software marketplace of Apple. If you have also done this, you can check the Outlook applications for updates by tapping the ‘App Store’ icon in the Dock.

  • Choose ‘Updates’ present in the sidebar. If it reads ‘No Outlook Updates are available, then it’s fine.
  • If you find an update listed, apply it immediately.
  • Use the ‘Microsoft Auto Update tool’ to find new build releases and for automating the update process. For it, open the ‘Spotlight Search’ and input ‘Microsoft Auto Update.’ Press Enter.
  • Tap ‘Check for Updates.’ Ensure that you have ticked the radio button beside ‘Automatically.’

Final Words

These were some of the best fixes you can implement on finding Outlook search not working. Follow them according to the instructions and as per your operating system. If you still cannot resolve this problem, contact professional Outlook customer support services. The technical support professionals are there to handle your queries at any time of the day.

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The Canon Pixma ix68220 is a high-performing printer ideal for office settings. The printer can print everything from 11″ X 17″ spreadsheets to big 13″ X 19″ presentation charts. It also provides outstanding printing details. You can also easily replace any color that drains out with its five individual ink tanks. To benefit from a smooth functioning printer, users should know the proper Canon Pixma ix6820 printer setup. In this article, you’ll find detailed steps on how to set this wireless printer up on the two most common operating systems, Windows and Mac.

Steps for Wireless Canon Pixma ix6820 Printer Setup

It is advised that you correctly follow all the steps laid down for setting up your Canon Pixma ix6820 printer properly. Follow the instructions below.

  • Make sure that your Canon printer is switched on. The white power lamp should be lit up.
  • Also, ensure that the button present on the access point is ready for you to press.
  • Now, hold the button of Wi-Fi present on the printer till you see the white power lamp flashing. Once you see a flash, you can release this button.
  • Make sure that the blue Wi-Fi lamp also quickly flashes, and the white power lamp should light up.
  • Now, keep pressing and holding the button that’s present on the access point. Press and hold this button for about two minutes.
  • Finally, you need to ensure that the white power and the blue Wi-Fi lamps are lit.
  • That’s it. The wireless network connection setup of Canon Pixma ix6820 is now finished.

Wireless Setup of Canon Pixma ix6820 Printer on Windows

The process of Canon Pixma ix6820 wireless setup on Windows is not difficult at all. By following these steps, you’ll be able to setup your printer on Windows effectively. But before you commence performing the wireless setup process, check that your printing device, Windows system, as well as router are all switched on. Then do the following.

  •  Link your Pixma printer through the wireless router. The steps for it are there in the previous section.
  • After you connect it, go over to canon.com/ijsetup. From there, you can download the right Canon printer driver on your computer.
  • After that, select your printing device’s model and then tap on ‘Download.’
  • The download process will begin and finish after some time. Double-tap on the driver software option when it completes, so the setup opens. Next, complete the installation process.
  • Launch the ‘Control Panel.’ You can do so by tapping the ‘Search’ option in Windows.
  • Choose ‘Devices and Printers’ from the window that appears.
  • Next, tap on the section of ‘Add Printer.’ You will find it appearing on the left part of the Windows screen. You’ll also notice a set of printers. Select yours from that list and wait for a few seconds.
  • After the printer gets added, you will find it appearing in the Devices and Printers section.
    As a final step, take a print test.

Canon Pixma ix6820 Printer Setup through the Wired Connection Method.

Here is the process for the Canon Pixma ix6820 printer wired connection. Check that your printer is switched on and that the white power lamp is glowing.

  • You’ll require an Ethernet cable. Take away the cap that’s there on the Canon printer’s upper port.
  • Link the network device and the printer via an Ethernet cable. Do not link it to the USB port.
  • Press the ‘CANCEL/RESUME’ button till the power lamp flashes 11 times. If the Wi-Fi lamp is off, your Canon Pixma ix6820 won’t connect to Wi-Fi.
  • After the lamp flashes 11 times, release the button. The wired connection setup will get completed successfully.
  • Visit the official Canon website to download the printer driver.
  • From the list given, choose your printer model and tap the option of ‘Download.’
  • After the downloading ends, open the setup by tapping the driver package option.
  • Now, end the process of installation by abiding by the instructions you see on the screen.
  • Enter ‘control panel’ in the ‘Run’ dialog box and tap ‘OK.’
  • Choose ‘Devices and Printers.’
  • Tap ‘Add printer’ in the left upper corner. You’ll view a list of installed printers.
  • Choose your printer’s model and wait for a couple of seconds.
  • You’ll see your Canon printer in the section of ‘Devices and Printers.’ You can now start using it.

The Process of the Wireless Setup of Canon ix6820 Printer on Mac

You can perform the wireless setup of your Canon ix6820 printing device on Mac by following these instructions. Check that your Mac and printer are linked to the same network after switching the Wi-Fi router and the printer.

  • Connect the printer to the Wi-Fi by following the steps in the first section.
  • Visit Canon’s website and download and install the newest version of the printer driver. Complete the driver download process by adhering to the instructions on your screen.
  • Select ‘System Preferences’ by going to the Apple menu.
  • Then, tap ‘Printers and Scanners.’
  • Tap on the ‘+’ sign on the bottom-left part of the screen.
  • Select your device from the dropdown and let the connection get established.
  • It will take only a few moments for the link to get established. Your Canon Pixma ix6820 printing device is now well connected to your Mac system.

Final Words

Hopefully, you’ll find this article beneficial for the process of the Canon Pixma ix6820 printer setup. Both Windows and Mac users can follow the series of instructions and start using their printer efficiently. But it may be possible that you might encounter certain problems in the way. You can get past all the issues by connecting with Canon customer support. The experts will troubleshoot any kind of problems you may face with setting up your printing device.